MANAGING HUMAN RESOURCES DISCUSS THE ROLE OF PROCEDURE IN MANAGING Essay

MANAGING HUMAN RESOURCES DISCUSS THE ROLE OF PROCEDURE IN MANAGING BOTH INDIVIDUAL AND COLLECTIVE CONFLICT IN ORGANISATION - Essay Example These are common problems in smaller and bigger organisations with varying degrees of significance; but they could never be ignored. Very few organisations could overlook the need of human resource management today. When a group of people are working for the better part of the day, every day, day after day, together, at the same place, dealing with the same issues, it is not surprising that individual and collective conflicts take place in the world sphere. It becomes part of the daily management to deal with these kind of unpleasant skirmishes; nevertheless, it is also important to manage them correctly so that the managing itself should not leave a residue that would create further problems for not only the individual workers, but also for the organisation itself. Every organisation has realised how important it is to have pleasant situations at the working place and how imperative it is to please the worker. Workers too have understood that never-ending conflicts can bring unpleas antness, mental turmoil, continuous annoyance, loss of efficiency and job and hence, opportunities. So, when both the sides are more understanding, it is not very difficult to adapt some procedures that would deal with any eventuality. We have heard a lot about the Japanese way of treating their workers and the effective procedures they adapt to solve the conflicts at work place. Perhaps it is always necessary for the western society to take a leaf from their in managing their own people. PURPOSE It is necessary to know more about the various dimensions and variables of human resource management and how it should deal with the conflict management. In every organisation conflict management procedure is absolutely necessary, because if conflict management is not effective or is not according to the style and perspective of the company's work, the small problems could branch out into bigger issues and shake the very structure of the organisation. Hence, a study on human resources conflict management is necessary from all the points of view. METHODOLOGY This study depends on the secondary sources like connected books, journals, reports, case studies and sources from the internet. There will not be any primary research in the shape of personal and face to face interviews. This also could be called the limitations of the project. DISCUSSION "Conflict persists at all levels of contemporary corporate life, including the top. Yet conflict rarely escapes the boundaries of executive contexts to escalate into large-scale public disputes or firings the kinds of events that receive widespread media attention," Morrill (1995, p.1). Resolving conflict situations is definitely not an easy task and needs patience, understanding, kindness and more than that, a set of procedures. It is imperative that the person should be a skilled communicator, who can create an open communication environment, where both the parties feel comfortable and ready to discuss the matter. Listening to the complaints of both the sides is the first procedure in solving any complaint. It is also important to keep an open mind while listening or discussing. It is necessary to venture into discussion only after the complete matter and the diverse viewpoints are totally understood by the negotiator. It is necessary for